Refund policy

Return & Refund Policy

Because each set of PressedByAshLi nails is handcrafted and made to order, all sales are final. Please review the details below before completing your purchase.

Custom & Handmade Products
All nail sets are individually handmade using your selected size, shape, and design. Due to the custom nature of these products, we do not accept returns, exchanges, or cancellations once an order has been placed.

All Sales Are Final.

We do not offer refunds or replacements for:

  • Incorrect sizing provided by the customer

  • Change of mind

  • Color or design preference

  • Damage caused by improper application or removal

Please ensure you know your correct nail sizes before ordering. A sizing kit is recommended for the most accurate fit.

Order Accuracy
If you receive the wrong item or your order arrives damaged due to shipping, please contact us within 48 hours with photos so we can review the issue.

Processing & Production
Each set is crafted with care. Processing times are listed on each product page and may vary depending on order volume.

Contact
For questions about your order, email us at info@pressedbyashli.com.